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Speech Analytics in Contact Centers - Market Insight

完成日期：2008年01月

报告类型	纸介版	PDF Email版	PDF 光盘版	两种版本价格
价格	USD 6500	USD 6500
优惠价
English

报告目录    查看简介

1.　Speech Analytics in Contact Centers　

报告简介

　　This market insight examines the background behind the emergence of speech analytics tools in contact centers. This research study defines speech analytics, lays out the arguments for using speech analytics in contact centers, and discusses how the market landscape that exists today will affect future adoption of this very new technology.

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